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How to Get Incontinence Supplies Through North Carolina Medicaid

health insurance plans incontinence supplies medicaid North Carolina Medicaid

How to Get Incontinence Supplies Through North Carolina Medicaid SPC San Pablo Commercial

North Carolina Medicaid is a state administered insurance program that offers health coverage to low-income adults, children, pregnant women, seniors, and individuals living with disabilities. If you are enrolled in a qualifying NC Medicaid Managed Care plan, you may be eligible to receive low-cost or free incontinence supplies.

Does North Carolina Medicaid cover incontinence supplies?

Yes, North Carolina Medicaid will pay for incontinence, ostomy, and urinary catheter supplies to beneficiaries when prescribed by a physician for use in treatment of incontinence due to illness, injury, or disease. These medically necessary items include disposable diapers, catheters, liners, and underpads.

What are the requirements to receive incontinence supplies from North Carolina Medicaid?

North Carolina Medicaid covers incontinence supplies that are medically necessary to treat a patient’s condition. In order to receive incontinence supplies from NC Medicaid, you must have the following:

  • A medical diagnosis from physician, physician assistant, or nurse practitioner that requires incontinence supplies 
  • A signed and dated prescription listing medically necessary items
  • Quantity of incontinence supplies to be used for a specified amount of time

Children who are incontinent due to disease, injury, or illness must be 3 years old or older to be eligible for incontinence supplies. Prescription must be written before a claim reimbursement for incontinence products is submitted. Otherwise, the supplies are not considered medically necessary and are subject to recoupment.

How to receive SPC incontinence supplies through North Carolina Medicaid?

San Pablo Commercial currently does not provide incontinence supplies through North Carolina Medicaid. You can place an order on our website and get our products shipped directly to you.

How to determine if you are eligible to receive North Carolina Medicaid benefits?

Medicaid eligibility in North Carolina is based on income. To determine if you are eligible to receive Medicaid benefits from the State of North Carolina, visit the NC Medicaid Basic Eligibility Requirements page to see if you qualify.

How to apply for North Carolina Medicaid?

If you are eligible, you can apply online and submit an application via North Carolina ePass. If you need help applying or have any general questions, you can call the NC Medicaid Contact Center at 1-888-245-0179 or find your local North Carolina DSS Office.


San Pablo Commercial is a family-owned, small business with a mission to deliver affordable medical supplies to their customers. We offer a variety of incontinence products including SPC underpads, adult diapers, disposable bed pads for incontinence, incontinence briefs, and more. We ship directly to our customer’s home within 2 to 3 business days. We care deeply about our customers and want to make ordering incontinence supplies easier so that they can spend less time cleaning up spills and messes.


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