Returns Policy | San Pablo Commercial

Returns 
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the unopened original packaging. Return request must be made within 14 days after purchase to be eligible for refund.

If you change your mind and no longer want to receive your order, please send an email to info@sanpablocom.com and notify us as soon as possible so we can cancel your order.

If your order already shipped, you will be responsible for the shipping costs. We will issue a partial refund of the product price if the box remains unopened. 

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company -- remember it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@sanpablocom.com. 

Shipping 
To return your product, you should mail your product to our warehouse distribution center: 701 W Harvard Street, Glendale, CA 91204, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.