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How to Receive Incontinence Supplies Through New York Medicaid

health insurance plans incontinence supplies medicaid New York Medicaid

New York Medicaid is a joint state and federal insurance program that offers health coverage to low-income adults, children, pregnant women, seniors, and individuals living with disabilities. If you are enrolled in a qualifying New York Medicaid Managed Care plan, you may be eligible to receive low-cost or free incontinence supplies.

Does New York Medicaid cover incontinence supplies?

Yes, New York Medicaid will pay for incontinence supplies when prescribed by a physician for use in chronic pathologic conditions that cause incontinence. These medically necessary items include disposable and reusable diapers, liners and underpads.

What are the requirements to receive incontinence supplies from New York Medicaid?

New York Medicaid covers incontinence supplies that are medically necessary to treat a patient’s condition. In order to receive incontinence supplies from NYS Medicaid, you must have the following:

  • A medical diagnosis that requires incontinence supplies 
  • A signed prescription stating medical need by the ordering practitioner which must be maintained in the beneficiary's clinical file
  • Amount of incontinence supplies needed on a daily basis not to exceed quantity limits
Children must be older than 3 years to be eligible for supplies. Quantity limits apply. Up to 250 disposable diapers and/or liners are allowed per month. Any claims over this allowable limit will be denied. Up to 1750 disposable diapers and/or liners are allowed over a 6 month period.

How to receive SPC incontinence supplies through New York Medicaid?

San Pablo Commercial currently does not provide incontinence supplies through New York Medicaid. You can place an order on our website and get our products shipped directly to you.

How to determine if you are eligible to receive New York Medicaid benefits?

Medicaid eligibility in New York is based on income. To determine if you are eligible to receive Medicaid benefits from the State of New York, visit the New York State Medicaid website to see if you qualify.

How to apply for New York Medicaid?

If you are eligible, you can apply online and submit an application via the NY State of Health website. If you need help applying or have any general questions, you can call the Marketplace Customer Service Center at 1-855-355-5777. For additional support, contact the Medicaid helpline at 1-800-541-2831 or find your local department of social services office in New York.


San Pablo Commercial is a family-owned, small business with a mission to deliver affordable medical supplies to their customers. We offer a variety of incontinence products including SPC underpads, adult diapers, disposable bed pads for incontinence, incontinence briefs, and more. We ship directly to our customer’s home within 2 to 3 business days. We care deeply about our customers and want to make ordering incontinence supplies easier so that they can spend less time cleaning up spills and messes.

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